STAY IN THE GNOMEGOT A QUESTION? THE GNOME HAS ANSWERS.
Can't find what you need? Give us a ring, or shoot us an email.
What happens if I eat a silica packet?
Let’s just say it’s NOT recommended. You should definitely take out the silica packet before eating. If you notice that it’s still in there while you’re eating, just pull it out. If you do accidentally swallow one, it won’t be digested and will just come out the other side. While some contain toxic additives, ours don’t.
i filled it to the line on the bag, but it feels under/oversaturated what's up and what do i do?
Chances are it has something to do with altitude or that batch of food. Either way, use your best judgment when it comes to hydration. If you’re at a higher altitude, you may need to add more water. As for different batches, some require more water, others require less. The line on the bag is a guide. Be conservative and just add water to the line at first. Add more if you think you need more.
Can I burn these bags?
Please don’t. While we are working on a solution that is either recyclable or compostable/burnable, our current packages do contain a small amount of plastic. So please, pack it in and pack it out.
can i place my order for pickup in bozeman?
Yes! $0 charge for orders placed as 'pickup' at our Bozeman, MT retail location. Orders placed for pickup are ready same day, no need to call or email us. Your order will be waiting for you on the pickup bar with your name on it.
How long does it take to rehydrate the meals?
About 8 to 12 minutes. Add boiling water, kick back and talk to your friends or watch the sunset while you wait. Those minutes will sail right by.
Do I need to cook it?
You need to pour boiling water over it and let it rehydrate, but that's it!
Do I really only add boiling water?
Yes. That’s it. Really.
Do you have deals for buying in bulk?
If you're thinking BIG, give us a shout over email. We can chat.
How long does it take for my order to ship?
All orders head out the same day the order is placed except for those placed over the weekend starting at 2 PM Fridays. Orders placed on a weekend ship out first thing Monday morning.
Can I place my online order in Montana and have them shipped elsewhere?
Yep, we have 2 day shipping anywhere in the States including Hawaii and Alaska!
What is the shelf life?
We provide a "Best By" date of 3 years from the day it is packed, except for the Rigatoni and Bison Hash, which carry a "Best By" date of 1 year from the day they are packed.
- Choosing a selection results in a full page refresh.
- Opens in a new window.